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Privacy Policy for Second Opinion Oncology / SOClarity

Last updated: June 2026

Second Opinion Oncology (“Clarity”, “we”, “our”, or “us”) provides tools that help patients collect, upload, organize, and understand their medical information. We are committed to protecting your privacy and handling your personal information securely and transparently.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data.

1. Information We Collect

We collect the following types of information when you use our website or mobile app:

1.1 Information You Provide

  • Medical records you upload (PDFs, images, DICOM files, pathology reports, documents)

  • Photos or scans of medical documents

  • Information you enter manually (symptoms, history, notes)

  • Contact information (name, email, phone number)

  • Account login information

1.2 Information from Connected Health Systems

If you choose to connect your medical records through SMART Health, SMART on FHIR, or other health data sources, we may receive:

  • Clinical data (conditions, medications, labs, imaging metadata)

  • Visit summaries

  • Treatment history

  • Biomarker and pathology results

This only occurs with your explicit consent.

1.3 Device & Technical Information

  • IP address

  • Device type

  • Browser type

  • App version

  • Usage logs

We do not collect precise location unless you explicitly allow it.

2. How We Use Your Information

We use your information to:

  • Provide the services you request

  • Help you organize and view your medical records

  • Analyze documents you upload (e.g., OCR, metadata extraction)

  • Improve app performance and user experience

  • Communicate with you about your account

  • Maintain security and prevent misuse

We do not sell your data. We do not use your medical information for advertising.

3. Consent and Authorization

We only access or process your medical information when you explicitly authorize us to do so.

Examples of actions requiring consent:

  • Uploading documents or imaging

  • Connecting to a hospital or health system

  • Importing medical records

  • Sharing information with a clinician (if you choose to)

You may revoke consent at any time.

4. How We Protect Your Information

We use industry‑standard security measures, including:

  • Encryption in transit (TLS 1.3)

  • Encryption at rest (AES‑256)

  • Access controls and authentication

  • Audit logs

  • Secure cloud infrastructure

  • Regular security reviews

We operate under HIPAA‑aligned privacy and security practices.

5. Sharing Your Information

We only share your information in the following situations:

  • With your explicit consent

  • With service providers who help us operate the platform (e.g., secure storage)

  • When required by law (e.g., court order)

We do not share your information with advertisers or data brokers.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct your data

  • Delete your data

  • Export your data

  • Revoke consent

  • Request information about how your data is used

You can exercise these rights by contacting us at: support@secondopinion-oncology.com

7. Data Retention

We retain your information only as long as necessary to provide the service or comply with legal obligations. You may request deletion at any time.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 16 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or website.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Second Opinion Oncology Email: support@secondopinion-oncology.com
Website: https://www.secondopinion-oncology.com

HIPAA Compliance

At Second Opinion Oncology, we take the privacy and security of your health information seriously. We are committed to maintaining the highest standards of data protection and confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
Privacy Policy: https://www.secondopinion-oncology.com/privacy-policy

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© 2024 Second Opinion Oncology.

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