Accessibility

Version 1.1 · Effective August 17, 2026
Many people using Second Opinion Oncology’s SOClarity website, chat, and mobile experience are dealing with a new diagnosis, are fatigued from treatment, or are older adults who may not use assistive technology every day. We want all of it to work for all of them — not just the marketing pages, but the product itself.

What we’re aiming for

We are working toward WCAG 2.2 Level AA conformance across the site and the product. We have not commissioned a third-party accessibility audit, and we don’t claim full conformance today — a stated goal we can be held to is more useful to you than a vague promise of effort.

What we’ve built in

  • Every page can be navigated and operated by keyboard alone
  • A visible focus indicator on every interactive element
  • Text colors checked against WCAG contrast requirements against their backgrounds
  • Body text no smaller than 16px anywhere on the site
  • Animations and transitions are disabled for visitors who set a reduced-motion preference
  • Meaningful images have real alt text; purely decorative images are hidden from screen readers

What doesn’t work yet

Naming what we know is broken is more useful to you than a page that only lists what works. Current known gaps:
  • A document or image you upload is only as accessible as the file you gave us — a scanned PDF, for instance, carries whatever structure (or lack of it) it already had. We don’t currently re-process your uploads to add accessibility structure that wasn’t already there.
  • The case Timeline’s trend sparklines are a visual-only supplement; the number and direction they illustrate are also stated in text right next to them, but the sparkline shape itself has no separate text description.
This list will grow as we find more gaps — a short, honest list today is better than waiting for a complete one.

What this covers

This statement covers the whole product: the public website, the patient chat, the doctor portal, and the mobile experience — not just the marketing pages you might be reading this from.

Something not working for you?

If you run into a page or feature that’s difficult to use with a screen reader, keyboard, or other assistive technology, please tell us. We read every message and aim to respond within 3 business days.
Email: support@secondopinion-oncology.com
Or use our contact form if email isn’t the easiest way for you to reach us.

Accessibility Statement — Version 1.1 · Effective August 17, 2026 — secondopinion-oncology.com